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The Joys Of Retail

I don’t have the most interesting job, but sometimes interesting things happen.

About a week or so ago, I was in charge of answering the store’s phone. I had a call come in. When we answer the phone we are required to use our greeting, so I started with the greeting “thank you for…”

I got cut off, by an angry UPS driver who I had heard cussing as soon as I hit the talk button. He wanted to be let in to pick up packages. Of course we were happy to appease him. No problem, but thanks for being so kind dude!

That same night, a mother was trying on clothes. Her husband and two kids were outside the fitting room waiting for her. All of a sudden, I hear glass shattering. The little boy had dropped a glass jar of hot bean dip. It went everywhere. I wasn’t bothered by the mess, because as a mom I totally know what that’s like. The mom felt so bad about it. We helped clean it up and got them a clean cart. It smelled like hot bean dip the rest of the night.

The next day, I was in charge of the phones again. I got a phone call about another department. I try to be helpful with all the calls, but I can only go so far out of my area. She was looking for a faux fur chair. I had to walkie for another person to go check. I put her on hold. On hold actually is just using the mute button (at least for us). I could still hear her.

She let out a sigh, “what is taking so long? We will probably get there before they find it.”

I got back on the phone and told her it would be a couple more minutes and he was still looking. She all nicely said, “okay thank you so much.”

I mute the phone. Then I hear her again. This time, yelling.

“Why would you do that!?”

“We don’t disrespect the tortilla!”

I was laughing so hard. I had to hold in my laughter to let her know we did not have the chair in stock. Disrespecting a tortilla. How dare they!🤣

Then of course we get some silly kids. The other day there was a little boy and his mom. He was maybe 5 or 6 years old. He kept repeatedly telling his mom, “mom you farted!” She kept laughing and told him she didn’t and he was silly, but he responded with, “I know you farted mom.”

Ah, the joys of working retail.

Do you have any good stories working in retail or shopping?

Jenn

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